A 99.9% Server Uptime

Our cloud hosting platform is based on a secure, world–class hardware configuration and a heavily tweaked Linux variation. That’s why, irrespective of what your website is, or how many web site visitors you have, or even if there’s a DDoS attack, our web hosting servers will remain up and running and your websites will remain online.

All cloud hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Aside from our cloud hosting system, we’ve also set up our own internal network in each one of our datacenters. Everything is based on high–end hardware components made by Juniper. On top of that, on each router, we’ve set up a firewall with an elaborate algorithm to help sift all dubious requests.

Because of this, in all our datacenters – in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe and in our datacenter in AU, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting packages in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our hosting services, or if you think that they are insufficient, or if you decide that you need to have a VPS servers rather than a cloud hosting package – you will receive a refund, no questions asked.

All domain name registrations are nonrefundable, but you will keep full control of your domains even when you terminate your web hosting account with us.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve meticulously handpicked each member of our 24x7 support staff to make certain that we can offer you the best possible client support service you can get. Each one of our technical support engineers has lots of years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. What’s more, they’re at your disposal 24/7/365 – you’ll be able to touch base with them whenever you want and they will get back to you as quickly as possible.

Their average response time is below twenty minutes, while with other web hosting companies you need to wait for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered within 1 hour.

24/7 Technical Support