Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Solution Guarantee

  • Our tech help and support crew is on duty 24x7x365 to handle all your support requests. Every single ticket you post to us is going to be taken care of within less than sixty minutes. If your case demands assistance from an admin, we’ll address the ticket to the technician on duty and will inform you that the problem is under control.

  • Top quality support service

  • Top–quality Technical Assistance Service

  • We offer you 24 hours a day client help and support through a ultra–fast ticket system built into your Control Panel. You could e–mail us whenever you want about any of the apps that come pre–configured on the virtual server, which include the desired Linux distribution, the server administration panel and our in–house created Online Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • A comprehensive and consistently updated article base is included in our custom–built Online Control Panel. It offers quick tips on how to carry out all of the general website control jobs. The Help zone includes comprehensive how–to article tutorials and step–by–step video tutorials. You can reach the Help area by clicking the Help or Video buttons in the right part of each Control Panel section.