Service Channels

  • Video Tutorials
  • Video Training

  • Learn almost instantly the way to change a document or transfer a database through our array of step by step video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We include an easy–to–use Frequently Answered Questions section where you will discover solutions to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • The customer support crew is on duty round the clock to reply to your questions. You will receive a reply in max 60–minute following your ticket submission.

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Forms of Help

  • Shared Hosting Support
  • Cloud Hosting Help & Support

  • If you have difficulties using our cloud hosting services or need to get more resources for your web sites, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support
  • VPS Servers Help

  • In case that you encounter difficulties using your SolusVM admin panel, or with any of the free applications the VPS is pre–configured with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • You like to improve the configuration of your dedicated server? We are working 24 hours a day to provide assistance to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a staff of experienced techs happy to help you with anything connected with your semi-dedicated server. They are on hand 24/7 throughout the year.
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