Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center incorporated into GARP Hosting’s Online Control Panel features a collection of help articles and regularly asked questions. Aimed at fixing any common issue that you may face, they are compiled by our support team of practiced technicians.

  • Top quality support service

  • Instructional Video Clips

  • For all of you who want to learn how to deal with a typically experienced problem by watching a tutorial video, we have added a collection of video tutorials to our Online Control Panel. All the instructional videos are concise and simple to grasp. They offer you step–by–step demonstrations of various web site administration procedures.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a round–the–clock support service and come with a sixty–minute ticket response guarantee. Our experienced technical support engineers will be online day and night and will solve any issue that you may chance upon within less than 1 hour after the technical support ticket submission. In the majority of instances, a reply will be given to you within 20 minutes.