Regardless of the fact that the web hosting service offered by the different companies is approximately the same, every provider has their own platform with its own modifications and ways to accomplish given procedures. In this situation, an information-crammed knowledge base will be really useful both for persons with zero prior experience and for tech-savvy users who will ultimately learn how specific procedures are executed, but will lose valuable time in the meantime. The objective of such a knowledge base is to make the service quick and simple to use, sparing users lots of time and energy. The outcome is more pleased customers, since they can quickly find the info they’re seeking, and a whole lot less work for the client support team representatives, because usually most of the queries and difficulties that customers have are already described in the knowledge base. On the condition that the articles themselves are properly written and cover more topics, you will be able to get to know more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we offer feature a comprehensive knowledge base where you can find all you may ever need to know in regards to your web hosting account. Regardless of whether you’re intending to create a brand-new database, to redirect a domain using an .htaccess configuration file or to create an email account on your computer or telephone, you can simply read our step-by-step help articles and all the info that you require will be there. When you go to a specific section of the Hepsia Control Panel, you will see articles that are related to the functions that you can access through it. If you’d like to see the full list of articles and get informed about all the features that Hepsia offers, or only to read general info about the web hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our absolute best to encompass any challenge that you could possibly stumble upon, but in case you do not find the information that you’re looking for, you can always touch base with us, as our technical support staff members are at your service 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated servers, will permit you to access the in-depth online documentation that we’ve prepared for you. The articles feature generic information on our web hosting services, informative guides about the various features that you can make use of, along with troubleshooting instructions that can help you rectify common problems that you could stumble upon. The topics that we’ve covered include virtually everything, from elementary things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a particular Control Panel section will always be available on the right side of the page that you are on, while the whole article collection is accessible through the dedicated Help section.